Lynx Replies, Alex Responds
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Unilever got back to me within a couple of days which is a good effort considering their web page says to give them three weeks. As it happens, I recently purchased a book that dedicates a few pages to the advertising of Lynx. Apparently when Unilever advertised Lynx they promoted the feature that it makes you smell good. The ads ran pretty well. They ended up getting BHH to come up with a fresh campaign. BBH saw the product from the eyes of the target market and started selling on the benefit that Lynx will make women find you attractive.
I’m curious to know their position on targeting mothers. While the current strategy seems obvious, it’s also pretty clear that male teens are not the ones buying the product. There’s no email address for BHH on their web site but I managed to track down an email that I’ll give a shot.
Here’s the uneventful reply for Unilever.
Dear Mr Pooley
Thank you for your recent e-mail to the Lynx Careline.
We appreciate you taking the time and trouble to write to us about your ideas regarding our Lynx advertising campaigns.
I would like to reassure you that numerous tests are carried out and that we introduce our adverts to a selection of our core consumers before they are aired on television.
Your suggestions have been noted, passed on to my colleagues in the marketing team and will be taken into consideration for our future advertisements.
Thank you for taking the time to contact us.
Kind regards
Bradley Cursley
Lynx Advisor




